Blue Carrot Games Support

Welcome to Blue Carrot Games support site

This is the page you can turn to if you need help with games crafted by Blue Carrot Games. If you experience any problems, have discovered a bug or just want to say hi, fill out the form at the bottom of the page. Before you do that please read the FAQ presented below.

FAQ

What should I do if I encounter performance issues and game crashes?

If you have an iPhone 3GS or newer with iOS 4.x try the following: Press the Home-button twice to reveal the task bar. Hold down on an app icon untill they all start shaking. Close all open apps by tapping the red circle in the top left corner of each icon. Then start the game. If the problem remains try restarting the device.

The game says that my License key is invalid

Be sure that you are logged in with the account you used when purchasing the game and then restart the game.

Contact form

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